Hotel Systems Support

We at BWH Hotel Group Scandinavia with over 160 hotels in Sweden, Norway and Denmark are further expanding our Revenue Center! The Revenue Center was launched in 2020 and consults by now more than 50 hotels across different countries. To continue with our growth journey, we are looking for you, who is tech savvy, considers system problems nothing else than an exciting riddle and cares to understand the day-to-day challenges of the team you are working with. A goal oriented and service-minded approach is part of your DNA!

Need to Have
• Awesome at solving software and even computer problems
• Keen on learning new software and systems
• Communicate fluently in English language (written and spoken)
• Enjoy working with support questions

Nice to Have
• Experience in Revenue Management
• In-depth knowledge of PMS systems (prior PMS experience is advantageous)
• Swedish language
• Experience in creating dashboards in BI tool (Power BI, QS, Tableau, Qlik Sense)

As a person you have a glass half-full mentality and a good sense of humour. You are team player, pro-active and not put off by rolling up your sleeve and get hands-on. You embrace challenges pro-actively with a can-do attitude and you approach work with a positive attitude.

Some of your To-Do’s
• Ensure reports are coming in correctly to our database
• Support the team with interface synchronizations
• Maintaining standardized hotel system configuration
• Creating new rate codes, mappings and troubleshoot issues
• Contribute to development of new BI dashboards

Best Western Hotels & Resorts – local gems everywhere in Scandinavia
Poppy, punky, rural or traditional – we are the hotel chain that is “Lika olika överallt”. This embodies our entire organization, where we welcome diversity and differences. We are not afraid to stand out – we encourage it.

Through knowledge and commitment, we ensure an experience of high quality. We are professional, with a colourful and personal tone. We believe in teamwork, why we find it important that we work together to challenge the hotel industry. You will be taking part of a unique hotel chain, where we offer more personalized experiences for all our guests in Scandinavia.

Curious to be part of this forward-thinking team? Do not hesitate to contact Sivapol Pipatanangura with your questions.

Valid work permit for Sweden and English language is a requirement.

Send your CV and cover letter to Sivapol Pipatanangura, siva@bwhhotelgroup.se.

Office Location: Landsvägen 50A, SE-17263 Sundbyberg, Stockholm
Last day of application: Rolling Recruitment

All candidates will do a logic and personality test before moving on to 2nd stage with on-site interviews. Candidates will be called forward for interviews throughout the entire recruitment process.

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